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Administering Video Devices, WebEx, Users, and WebEx Boards Registered in the Cisco Cloud (CLOUD-CONFT-CT)

Cisco
5 Days
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$4,795.00
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49 Learning Credits
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Course Summary
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Description

This is a 5-day hands-on Cloud Conferencing course where students will learn how to Provision, Manage, and Register Telepresence endpoints in the WebEx Cloud. Students will also learn how to migrate their existing on-prem devices to the Cisco Telepresence Cloud. Students will also learn to Configure WebEx Authentication Services, Edge-Connector, Hybrid Mesh nodes, Hybrid Calendaring, Hybrid Security, Edges Audio Services, Hybrid Call Connector, WebEx App, WebEx Meeting Configuration, Microsoft Teams Integration, Compliance Roles and APIs and Reporting. Students will also learn how to Monitor and Troubleshoot Audio and Video issues as well as monitor and troubleshooting the Infrastructure.

  • If a Company is doing Cloud Registered Endpoints this is the only class for them
  • WebEx Control Hub
  • WebEx Registered Endpoints
  • Administering Meetings
  • VideoMesh Configuration
  • Integration Office 365 / Google / Exchange Integration
  • Video Integration with Microsoft Teams
  • Monitoring and Reporting on Usage and Endpoints

Objectives

Upon completing this course, the student will be able to meet these objectives:

  • Student will learn how to Provision and Manage the WebEx Control Hub
  • Student will learn how to register and manage On-Premise Device in Control Hub
  • Students will also learn how to Manage, Monitor, and Troubleshoot WebEx Meetings
  • Students will also learn how to Manage, Monitor, and Troubleshoot WebEx Calling
  • Students will also learn how to Manage, Monitor, and Troubleshoot WebEx Messaging
  • Deploy Connected UC Call Service for WebEx Users and WebEx Video Devices
  • Students will learn how to Integrate Edge Audio to Integrate Audio
  • Students will learn how to Integrate Hybrid Calendaring with Microsoft Exchange, Office 365, or Google Calendar
  • Students will learn how to Configure the Hybrid Video Mesh Nodes for Cloud Conferring
  • Students will learn how to Configure the Cisco Directory Connector and Synchronize Active Directory Users
  • Students will learn how to Integrate Cisco WebEx Hybrid Data Security
  • Students will learn how to Integrate Cisco WebEx Hybrid Message Service to Integrate your existing Jabber and IM&P Infrastructure

Prerequisites

To fully benefit from this course, you should have the following knowledge:

  • Basic knowledge of WebEx Conferencing

Who Should Attend

The primary audience for this course is as follows:

  • Network Video Administrators
  • Collaboration Administrators
  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Sales/Systems Engineer

Outline

Module 0: Introductions

Module 1: Configure WebEx Control Hub 

  • Lesson 1: Webex Overview
  • Lesson 2: Webex Meeting Overview
  • Lesson 3: Webex Hybrid Services Overview
  • Lesson 4: Webex Messaging and Calling Overview

Module 2: Network Planning, and Network Assessment

  • Lesson 1: Webex Administration Client Requirements
  • Lesson 2: Network Requirements
  • Lesson 3: Network Assessment for Webex
  • Lesson 4: Hybrid Work Readiness Assessment

Module 3: Webex Control Hub

  • Lesson 1: Control Hub Overview
  • Lesson 2: Organization Settings
  • Lesson 3: Adding Users
  • Lesson 4: Adding Devices
  • Lesson 5: Adding Workspaces
  • Lesson 6: Administration Panels
  • Lesson 7: User Portal

Module 4: WebEx Room Systems, Device, and Clients

  • Lesson 1:  Webex Portfolio and Features
  • Lesson 2: Webex Desk Series
  • Lesson 3: Webex Room Kits
  • Lesson 4: Webex Room Devices
  • Lesson 5: Webex Board Pro
  • Lesson 6: Webex Room Navigator
  • Lesson 7: SX / DX Devices
  • Lesson 8: Webex Room OS 11
  • Lesson 9: Webex Device States
  • Lesson 10: Webex Calling Devices
  • Lesson 11: Webex Meeting App
  • Lesson 12:  Webex App
  • Lesson 13: Webex Web Interface
  • Lesson 14: Webex Mobile Clients
  • Lesson 15: Device Use Cases

Module 5: WebEx Meetings

  • Lesson 1: Webex Meeting Platform
  • Lesson 2: Webex Experience and Features
  • Lesson 3: Cisco Webex Layouts and Screen
  • Lesson 4: Schedule and Starting Meetings
  • Lesson 5: Cisco Webex Events
  • Lesson 6: WebEx Meeting Site Administration
  • Lesson 7: Webex Meeting Templates

Module 6: Webex Hybrid Calendaring Services

  • Lesson 1: Hybrid Calendar Services
  • Lesson 2: Calendar Services
  • Lesson 3: Expressway C Settings
  • Lesson 4: Manage Certificates
  • Lesson 5: Configure Connector Management

Module 7: WebEx Calling

  • Lesson 1: Webex Calling Overview
  • Lesson 2: Webex Calling Architectures
  • Lesson 3: Webex Calling Configuration
  • Lesson 4: Webex Calling Features
  • Lesson 5: Webex Calling Service Settings
  • Lesson 6: Webex Calling Client Settings
  • Lesson 7: Webex Calling Provisioning
  • Lesson 8: Webex Calling Migration
  • Lesson 9: Webex Calling, U.S. Emergency Call Handling

Module 8: Webex Directory Synchronization, Azure AD Integration into Webex, and Single Sign-On

  • Lesson 1: Directory Synchronization
  • Lesson 2: Integrate O365 with Webex
  • Lesson 3: Single Sign-On with Azure
  • Lesson 4: Single Sign-On with ADFS

Module 9: WebEx Edge 

  • Lesson 1: Introduction to Webex Edge for Devices
  • Lesson 2: Webex Edge Device Connector
  • Lesson 3: Registering Multiple Devices to the Cloud
  • Lesson 4: Cloud Features for On-Premises Devices
  • Lesson 5: Hybrid Calling for Webex Devices: Configuration
  • Lesson 6: Device Configuration
  • Lesson 7: Bulk Configuration

Module 10: Webex Hybrid Calendaring Services

  • Lesson 1: Hybrid Calendar Overview
  • Lesson 2: Hybrid Calendar Scheduling
  • Lesson 3: Deploying Hybrid Calendaring
  • Lesson 4: Expressway C Configuration for Hybrid Calendar

Module 11: Configuring WebEx Services Video Mesh

  • Lesson 1: Video Mesh Overview
  • Lesson 2: Video Mesh Deployment
  • Lesson 3: Webex Video Mesh Node Discovery
  • Lesson 4: Mesh Node - Call Control Integrations
  • Lesson 5: Mesh Node - Distributed Architecture

Module 12: WebEx Hybrid Calling

  • Lesson 1: Hybrid Calling Overview
  • Lesson 2: Hybrid Calling Scenario
  • Lesson 3: Hybrid Calling Configuration

Module 13: Microsoft Teams Integration 

  • Lesson 1: Video Integration with Microsoft Teams (VIMT) Overview
  • Lesson 2: Cloud Video Interop (CVI) enabled vs Direct Guest Join (WebRTC)
  • Lesson 3: Cisco Webex Video Integration for Microsoft Teams (VIMT) Architecture
  • Lesson 4: WebRTC Architecture
  • Lesson 5: Deploying Video Integration with Microsoft Teams

Module 14: WebEx Services Security

  • Lesson 1: Introduction – Webex Cloud Security
  • Lesson 2: Security – Visibility and Firewalls
  • Lesson 3: Hybrid Data Security
  • Lesson 4: Custom Security Settings

Module 15: WebEx Edge Audio

  • Lesson 1: Edge Audio Overview
  • Lesson 2: Edge Audio Configuration
  • Lesson 3: Unified Communications Manager Configuration
  • Lesson 4:  Expressway Configuration
  • Lesson 5:  Control Hub Configuration

Module 16: WebEx Services - Compliance 

  • Lesson 1: Compliance Overview
  • Lesson 2: Webex Compliance APIs
  • Lesson 3: Webex Control Hub Compliance Configuration

Module 17: Monitoring, Analytics, and Troubleshooting

  • Lesson 1:  Webex Monitoring, Analytics, and Troubleshooting Overview
  • Lesson 2: Webex Sites Status
  • Lesson 3.1: Webex Meetings Analytics > Engagement
  • Lesson 3.2: Webex Meetings Analytics > Participants
  • Lesson 3.3: Webex Meetings Analytics > VoIP Quality
  • Lesson 3.4: Webex Meetings Analytics > Video Quality
  • Lesson 3.5: Webex Meetings Analytics   Join Meeting Time
  • Lesson 3.6: Webex Meetings Analytics > Audio
  • Lesson 4: Webex Analytics > Messaging
  • Lesson 5: Webex Analytics > Calling
  • Lesson 6: Webex Analytics > Devices
  • Lesson 7: Webex Analytics > Video Mesh
  • Lesson 8: Webex Troubleshooting
  • Lesson 9: Webex Reporting

Module 18: Webex Integration with Slack

  • Lesson 1: Slack / Webex Integration Overview

 Module 19: Webex Integration with Slido

  • Lesson 1: Slido Overview
  • Lesson 2: Slido Deployment
  • Lesson 3: User Experience and Workflow
  • Lesson 4: Data Management
  • Lesson 5: Integration Tools

 Module 20: Webex APIs, Integrations and Macros

  • Lesson 1: Webex APIs
  • Lesson 2: Integrations
  • Lesson 3: Device Programmability and Macros

Module 21: Digital Signage

  • Lesson 1: Webex Digital Signage
  • Lesson 2: Digital Signage Configuration using Cisco Webex Control Hub
  • Lesson 3 Appspace

LAB OUTLINE

  • Lab 1: Initial Cisco WebEx Control Hub Organization Configuration
  • Lab 2: Configuring WebEx Control Hub
  • Lab 3: Configuring a Room Device
  • Lab 4: Configuring WebEx Meetings
  • Lab 5: Configuring WebEx Cloud - Connected UC
  • Lab 6: Configuring WebEx Messaging
  • Lab 7: WebEx Hybrid Calendar Service
  • Lab 8: WebEx Edge for Devices
  • Lab 9: WebEx Edge Audio
  • Lab 10: WebEx Video Mesh
  • Lab 11: WebEx Calling
  • Lab 12: O365 Integrations to WebEx App
  • Lab 13: WebEx Monitoring and Troubleshooting
  • Lab 14: Cisco WebEx Control Hub
    • Compliance Office Role
    • Generating Data for Searching
    • Compliance - Flexible Retention Policy
    • Security - Enforcing PIN Lock
    • Block External Communication
    • File Sharing Controls
    • Revoke Access
  • Lab 15:   Single Sign-On (SSO) Configuration with AD FS
    • Cisco WebEx Password Reset Procedures
    • Directory Connector Configuration