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Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.1 (TEICT v2.1)

Cisco
3 Days
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$3,595.00
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36 Learning Credits
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Course Summary
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Description

This is a 3-day hands-on course that focuses on the skills and knowledge for Collaboration Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco Collaboration Endpoints; including the Cisco SX80, SX20, SX10, WebEx Room 55/70/85, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco WEBEX Endpoints. Students will use the Endpoints Registered to VCS/Expressway, CUCM, and WEBEX to Monitor and Troubleshoot Endpoints.

  • Course Updated with On-Prem Registed Endpoints and Cloud Registered Endpoint
  • All supported Collaboration Endpoints are covered
  • Anyone Responsible for deploying endpoint should sit this course

 

 

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC Software-Based Endpoint Characteristics
  • Cisco TelePresence EX60 and EX90
  • Cisco TelePresence MX Series
  • Cisco TelePresence SX Series Endpoints
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC Software-Based Endpoint Peripherals
  • Cisco TelePresence TC Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Prerequisites

Who Should Attend

The primary audience for this course is as follows:

  • Network Video Technicians / Administrators
  • Voice/UC/Collaboration/Communications Engineer

    • Outline

    Module 1: Cisco Endpoints

    • Cisco TelePresence Endpoint Portfolio Overview

    • Cisco DX Series Endpoint Characteristics

    • Cisco TelePresence TC/CE Software-Based Endpoint Characteristics

    • Cisco TelePresence SX Series Endpoints

    • Cisco TelePresence DX Series Endpoints

    • Cisco TelePresence MX Series Endpoints

    • Cisco TelePresence Spark Room Kits

    • Cisco 8800 Series Phones

    • Cisco Intelligent Proximity

    • Cisco TelePresence TC/CE Software-Based Endpoint Peripherals

    • Cisco TelePresence TC/CE Software-Based Endpoint Deployments

    • Cisco TelePresence Integrator C Series-Based Endpoints

    • Cisco Jabber Video for TelePresence Characteristics

     

    Module 2: SIP and H.323 Networking Basics

    • Basic Network Configuration

    • Understanding H323 and SIP

    • Understanding SIP and H323 Call Flows  

    • H323 and SIP Interworking

     

    Module 3: Provisioning Endpoints

    • VCS vs Expressway

    • CE vs TC Endpoint Software

    • Upgrading Endpoints

    • H.323 vs SIP Registrations

    • Endpoint Registration Process

    • Network Time Protocol

    • VLAN Discovery Process

    • Manual Endpoint Registration to CUCM

    • Endpoint Registration to CUCM using TFTP

    • CUCM Endpoint Configuration

    • Verifying Endpoints Registration on CUCM

    • Verifying CUCM Registration on Endpoint

    • Monitoring Endpoints on CUCM

    • Endpoint Registration to VCS or Expressway

    • Endpoint Configuration for VCS or Expressway

    • Verifying Endpoints Registration on VCS or Expressway

    • Verifying Endpoints Registration on Endpoint

    • Monitoring Endpoints on VCS or Expressway

    • Viewing Logs on Telepresence Endpoints

    • View Call History and Search History on VCS or Expressway

    • Troubleshooting Endpoint Registrations and Calls.

     

    Module 4: Overview of Cisco Conferencing Solutions

    • Cisco TelePresence Multipoint Media Infrastructure Overview

      • Cisco TelePresence MCU

      • Cisco TelePresence Server

      • Cisco TelePresence Conductor

    • Cisco Meeting Server (CMS)

    • Cisco TelePresence MultiSite

    • Ad Hoc Multipoint Conferences

    • Rendezvous/Meet-Me Conferences

     

     

    Module 5: Cisco TelePresence Management Suite (TMS)

    • What TMS is used for in a Telepresence Environment

    • Endpoint Discovery Process

    • Endpoint Configuration

    • Phonebooks & Phonebook Sources

    • Conference Monitoring

    • Booking & Scheduling

      • Participant Types

      • Methods

    • Scheduler / Smart Scheduler

     

    Module 6: Cisco Cloud Solutions

    • Cisco Spark

      • Spark Rooms

      • Spark Messaging

      • Spark Calling

      • Spark Meeting

      • Spark Hybrid Integration with On Premise Telepresence

    • Cisco Webex

      • Integration with On Premise Telepresence

     

    Labs 

    Lab 1: Implement Cisco Collaboration Endpoints

    Lab 2: Register, Configure and Verify Telepresence SX80, EX90, 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager

    Lab 3: Monitor and Troubleshoot Cisco Endpoints registered on CUCM

    Lab 4: Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway

    Lab 5: Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway

    Lab 6: Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface

    Lab 7: Implement and Monitor Conferences on Cisco Collaboration Endpoints

    Lab 8: Use TMS to Configure and Monitor Telepresence Conferences