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Collaborating and working with Jabber (CWWJ)

Cisco
2 Hours
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Course Summary
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Description

The purpose of this course is to provide a comprehensive introduction to the tasks associated with collaborating with Cisco Jabber. Students will be guided through five modules of “hands-on” activities to learn how to perform these tasks and will be encouraged to interact with the instructor and moderator (when present) to understand why these tasks are performed.

Objectives

Module 1: Profile and Settings

  • Demonstrate how to change status
  • Demonstrate how to view profile
  • Demonstrate how to configure general settings
  • Demonstrate how to configure chat settings
  • Demonstrate how to configure audio settings
  • Demonstrate how to configure video settings
  • Demonstrate how to configure Cisco Webex Meetings settings
  • Demonstrate how to select default calendar application
  • Demonstrate how to configure status settings
  • Demonstrate how to configure locations
  • Demonstrate how to configure notifications settings
  • Demonstrate how to select a video device
  • Demonstrate how to configure privacy settings
  • Demonstrate how to configure account settings
  • Demonstrate how to configure appearance settings

 

Module 2: Contacts

  • Demonstrate how to search for or call contact
  • Demonstrate how to start a conversation with multiple contacts
  • Demonstrate how to start a chat with contact
  • Demonstrate how to share screen with contact
  • Demonstrate how to email contact
  • Demonstrate how to view a contact’s profile
  • Demonstrate how to organize contacts with groups

 

Module 3: Chats

  • Demonstrate how to chat with contact
  • Demonstrate how to attach a file to chat
  • Demonstrate how to send a screen capture
  • Demonstrate how to edit the font of chat
  • Demonstrate how to insert an emoticon reaction in chat
  • Demonstrate how to @ mention another contact in chat

 

Module 4: Calls and Voicemail

  • Demonstrate how to use Dialpad to start a call
  • Demonstrate how to check voicemail

 

Module 5: Meetings

  • Demonstrate how to start a meeting
  • Demonstrate how to schedule a meeting
  • Demonstrate how to join a meeting
  • Demonstrate how to refresh list of meetings

Outline

Module 1: Profile and Settings

  • Status
  • Profile
  • Default Calendar
  • Video Device
  • Configurations

Module 2: Contacts

  • Search
  • Call
  • Conversations
  • Share Screen

Module 3: Chats

  • Attachments
  • Font Settings
  • Emoticons

Module 4: Calls and Voicemail

  • Dialpad
  • Messages

Module 5: Meetings

  • Start and Schedule
  • Join
  • List

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