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Facilitating Webex Host (FWH)

Cisco
4 Hours
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Course Summary
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Description

The purpose of this course is to provide a comprehensive introduction to the tasks associated with hosting a Cisco Webex session. This course applies to multiple roles, such as presenter, teacher, facilitator, administrator, and more. Students will be guided through four modules of “hands-on” activities to learn how to perform these tasks and will be encouraged to interact with the instructor and moderator (when present) to understand why these tasks are performed.

Objectives

Module 1: Essentials

  • Demonstrate how to start or join a meeting
  • Demonstrate how to manage personal audio and video camera settings
  • Demonstrate how to display attendees (e.g., Grid View)
  • Demonstrate how to download and set up Cisco Webex
  • Describe the fundamental differences between Modern and Classic Views
  • Demonstrate how to configure preferences
  • Demonstrate how to manage contacts
  • Describe the fundamental benefits of Insights

 

Module 2: Coordinator

  • Demonstrate how to schedule, edit, and cancel a session
  • Demonstrate how to manage registration for a session
  • Demonstrate how to generate, download, open, and interpret reports
  • Demonstrate how to retrieve and share recording after session

 

Module 3: Moderator

  •  Demonstrate how to start and stop recording
  •  Demonstrate how to invite and remind attendees to attend session
  •  Demonstrate how to manage audio and video disruptions during session
  •  Demonstrate how to poll attendees
  •  Demonstrate how to chat with attendees
  •  Demonstrate how manage and answer Q&A questions
  •  Demonstrate how to share content
  •  Demonstrate how to transfer files to attendees
  •  Demonstrate how to save session files

 

Module 4: Host

  •  Demonstrate how to start, manage, and end Breakout Sessions
  •  Demonstrate how to incorporate annotation
  •  Demonstrate how to manage access to session (e.g., lock)
  •  Demonstrate how to manage privileges of attendees (e.g., chat)

Outline

Module 1: Essentials

  • Start or join a meeting
  • Personal audio and video camera settings
  • Display Views
  • Webex Dashboard (Browser)

 

Module 2: Coordinator

  • Scheduling
  • Registration
  • Reports
  • Recordings

 

Module 3: Moderator

  • Recording
  • Invite and remind attendees
  • Troubleshooting audio and video disruptions
  • Polling
  • Chat
  • Q&A
  • Content Sharing
  • File Transfer
  • Save session files

 

Module 4: Host

  • Breakout Sessions
  • Annotation
  • Session Access
  • Attendee Privileges

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